User Research

Who are our users? What do they need? How can we serve them better?

Lessons

• User Interviews April 3, 2019
• Surveys April 8, 2019
• Personas April 9, 2019
• Research topics May 1, 2019
• IA Methods May 6, 2019

Projects

• Metro Kiosk due April 2, 2019

Resources

• Interviewing Humans by Erika Hall from A List Apart alistapart.com
• When to Use Which User-Experience Research Methods by Christian Rohrer from Nielsen Norman Group nngroup.com